Kim has over 20 years of experience in client support, digital marketing, and small business operations. As Director of Client Support, Kim is responsible for implementing and supporting websites, donor management platforms, and peer-to-peer (P2P) fundraising applications for a range of clients. She is certified in Engaging Networks in addition to being a Salesforce Certified Administrator.
Prior to joining the Zuri team, Kim was the Director of Operations at NPS Wireless where she implemented a point of sale software system across the dealer network. Prior to NPS, Kim was the Director of Marketing at SBOA Tenant Insurance where she managed various initiatives including an overhaul of the company website, a restructuring of the internal CRM database, and the launch of a client-facing self-service training portal. Kim particularly enjoys building business processes, systems, and teams for growing companies.
After receiving her B.A. in English from Willamette University, Kim spent 2 years in the Peace Corps in Niger, West Africa. In addition to being an outdoor enthusiast, Kim is active in the Bend community and is a member of several local networking groups. She is also the Advisory Board Chair for Big Brothers Big Sisters Central Oregon and has been a Big Sister for over 10 years.