Ryan is a functional consultant who specializes in Blackbaud CRM. He operates in the context of large-scale implementations, data management services, analytics, and functional testing. He also serves as a Business Analyst in support of process improvement and custom development.

Ryan's experience from working in data management services and post-go-live stabilization drives his user-centric approach to consulting based on an understanding of how advancement systems are used in day-to-day operations. He believes the true power of any CRM is the people using it and strives to improve their daily experiences through training and configuration.

Before joining Zuri Group, Ryan served as a Senior Consultant at Blackbaud, specializing in Blackbaud CRM, Raiser’s Edge NXT, and Blackbaud Direct marketing. He is skilled in post-go-live stabilization and providing users with the tools and training necessary to become proficient in BBCRM after transition.