Kim has over 20 years of experience in client support, digital marketing, small business operations and growth management. As Director of Client Support, Kim is responsible for implementing and supporting the websites, donor management platforms, and peer-to-peer (P2P) fundraising applications Zuri Group implements with various clients. She is also a certified Salesforce Administrator and an Engaging Networks accredited consultant.
Prior to joining the Zuri team, Kim was the Director of Operations at NPS Wireless, where she oversaw the finances and dealer distribution and implemented a point of sale software system across the dealer network. Prior to NPS, Kim was the Director of Marketing at SBOA Tenant Insurance, where she managed various sales, marketing, and training initiatives including an overhaul of the company website, a restructuring of the internal CRM database, and the launch of a client-facing self-service training portal. Prior to SBOATI, Kim grew and managed the Client Services team at G5, a digital marketing SaaS organization that underwent exponential growth during her tenure. Kim particularly enjoys building business processes, systems and teams for growing companies.
After receiving her B.A. in English from Willamette University, Kim spent 2 years in the Peace Corps in Niger, West Africa. In addition to being an outdoor enthusiast, Kim is active in the Bend community and is a member of several local networking groups. She is also the Advisory Board Chair for Big Brothers Big Sisters Central Oregon and has been a Big Sister for 9 years.