As with all great technology, over time your beloved CRM solution will eventually reveal minor (and sometimes major) gaps between its functionality and your day-to-day necessities. Every CRM system has its strengths, and every platform has its weaknesses. Which leads...
Read moreHow to Upload Customizations to Your BBCRM Environment Without Creating a Support Ticket
A lot of the nonprofit organizations that we work with that use Blackbaud CRM like to have the ability to deploy their own customizations to non-production environments to become more self-sufficient. Thankfully, Blackbaud thought about this and has this functionality...
Read moreVideo Tutorial: Custom Fields Using the Blackbaud SDK
Ever wanted to add a custom field to Blackbaud CRM and make it look like it’s part of the standard, styled functionality? This is something that can be easily achieved using the Blackbaud SDK. Recently, I was talking with a client that wanted to see the prospect...
Read moreHappy 10th Anniversary to Blackbaud CRM
This month marks the 10th anniversary for the first Blackbaud CRM go-live! I can’t believe it’s already been a decade since I celebrated the go-live of Blackbaud CRM (BBEC) with my friends at Heifer International. Since that time, Heifer has been joined by...
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