We act as an extension of your team to get the job done and answer those questions that are stopping you from success. We cover all Luminate Online modules, including the Content Management System and general administrative configurations. Support requests can range from “how do I reverse a recent recurring gift transaction” to “please build a donation form for our upcoming campaign”

Use our support ticket system to track your requests to resolution. Staff are available from 9:00 am to 9:00 pm eastern. Packages are available based on your need.

We are dedicated to helping you better engage your constituents, grow your relationship with donors and raise more funds. Our Google certified consultants, can make your data work for you.

Want to do more? We have a wealth of knowledge in all things Luminate Online, including CRM connectors and the Application Program Interface.

Luminate Online is a powerful fundraising platform. So powerful, it’s hard to absorb all its entities during the on-boarding process with Blackbaud.  Zuri Group can help make the onboarding process less stressful and ensure your team has the resources needed to start managing and operating the new system. Zuri Group can pick up where Blackbaud left off post go-live, or jump in prior to ensure you meet your launch date, and feel comfortable along the way.

Whether you’re moving to Luminate Online from a legacy fundraising system, or if this is your first time working with an online fundraising platform, we’re here to help.