Unpopular opinion: I really love Valentine’s Day. Okay, yes – it is a manufactured, over-commercialized, greeting card holiday – but it’s also an opportunity to let the people who matter to you know that you’re thinking about them. I don’t know about you, but with the...
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Ten Characteristics of a Great Fundraising Operations Team Member
The competition for talent in advancement services and development operations is steep. There is no standard educational path to these positions. No one goes to college to run data and gift management for a university. The skills needed also go well beyond the soft...
Read moreExpectation Management and the Consumer Experience
We are barreling toward Black Friday and the heralding of all things Christmas and Holidays, which means one thing: we have expectation management problems. Now, this article isn’t about keeping up with the Jones’ and parents buying their kiddos an iPhone...
Read moreDonors & Beneficiaries: Finding an Ethical Middle Ground in Fundraising
When I was in college, I had the opportunity to interview the director of a large museum in our area. One of the questions I asked was “What is the most difficult issue you face in your position?” and his answer has stuck with me all these years later....
Read moreThe Importance of Balance
As I reflect on the past 12 years of my non-profit technology career, and more specifically the last four years at Zuri Group, I am struck by the similarities found in both the Higher Education Advancement and Healthcare fundraising spaces: specifically, the question...
Read more5 Things to Know About the TeamRaiser/Facebook Fundraiser Integration
In case you aren’t aware, Blackbaud has rolled out their TeamRaiser/Facebook Fundraiser integration, and it is now available to U.S. Luminate Online customers. If you’d like to see a recorded webinar getting more details on this offering, you can watch it here....
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