Timeline is a critical piece of information when setting goals at the beginning of a project, and questions around timelines are some of the first we need answered. More often than not, the requested delivery date is “yesterday” or “as soon as possible” and is...
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Boredom and the Art and Science of Implementation
We want to make your life boring. Why would we do that to you? Nobody really likes to be bored. We like to be engaged, entertained, so absorbed that we’re blissfully unaware of the passage of time. But sometimes a little bit of boredom can be a victory. In fact, I...
Read moreChange Management: Surviving The Tunnel of Darkness
The Tunnel of Darkness. It sounds terrible and, in some ways, it certainly is an uncomfortable place to be. What is the Tunnel of Darkness? With major initiatives that require significant time (12+ months) to implement, there comes a time when you are so far into the...
Read moreRethinking “Mission” Critical
What is “Mission” Critical? Can you name a software solution for your nonprofit that you could honestly live without? It’s a popular question for your smartphone or laptop– could you live without it? Sure, but start thinking of all of the things you’d have...
Read moreVideo Tutorial: Custom Fields Using the Blackbaud SDK
Ever wanted to add a custom field to Blackbaud CRM and make it look like it’s part of the standard, styled functionality? This is something that can be easily achieved using the Blackbaud SDK. Recently, I was talking with a client that wanted to see the prospect...
Read moreZuri Group’s CRM Health Check
Better than a trip to the doctor’s office: What a CRM Health Check can do for you. Imagine a time after go-live: the dust has settled, fires have been extinguished, and users are just really getting back to work. Every day brings a new challenge – a report to be...
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