CRM Upgrade & Strategic CounselIvy League University
Lack of Alignment
The University was stuck in an aging CRM instance due to customizations and other decisions.
The University partnered with Zuri to move the team from the old CRM to the new. Along the way, the client selected Zuri to provide strategic counsel on its advancement technology roadmap, online tool selection, and Zuri’s engagement continues.
Zuri’s work with has increased positive user survey responses by 200%, resulted in on-time and on-budget, high-quality results, and positioned the advancement systems team for future projects.